Frequently Asked Questions
Everything you need to know about your BioMane experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally arrive within 10-14 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are BioMane products sustainably sourced?
Yes, we prioritize ethical manufacturing and sustainable materials. We work closely with our suppliers to ensure fair labor practices and utilize eco-friendly fabrics whenever possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 60 minutes of placing your order by contacting our support team.